Return and Refund Policy

Satisfaction Guarantee

At HealthTee.Life, we want to delight you with the highest quality and delicious  products.  If you are not 100% happy, please contact us within 12 hours of receipt of your product. You can email us at 247@healthtee.life or text us 972-654-2475. Because the items are perishable and must remain cold, we can not offer refunds and can not accept returns of product. We only offer exchanges or store credit.

Damaged Products: 

Please provide us a picture of the juices you received and what is wrong with the order (i.e. missing juice, wrong items, damage).

PLEASE note that we MUST receive photo evidence for any damaged items  that need to be replaced. For item damages via shipping carrier, we will file a claim for damaged items and replace them.

Please note that because of the perishable nature of the juice, we  must receive replacement requests within 12 hours of receipt of product  in order to process.

Missing Items:

We are committed to providing our customers with the highest quality, best tasting product. If you are not  100% satisfied with your shipment, we want to know. We pride ourselves  in our consistency and freshness of product, although we try to be  perfect, sometimes mistakes may happen. 

Our return policy is simple, provide us with a picture of the shipment you received, if there are missing juices, the shipment is  damaged or you received the wrong order we will need documentation in  order to process a replacement for missing items only and schedule another reshipment. If it is in fact HealthTee.Life's error, we will gladly replace the product at no cost to you.

Please note we can not offer additional credits, refunds, or discounts in the unfortunate circumstance when an item is missing.  We ship SUPER quickly, so we try to remedy any issues within 2 days.